Hotel Grand Crystal Alor Setar, Alor Setar ➤ Reviews, Rooms & Prices 2025

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

40 Jalan Kampung Perak, Alor Setar, Malaysia

Hotel Grand Crystal is a modern colonial-style hotel located in the business district of Alor Setar. It is situated approximately 74.5 miles from Penang International Airport and offers easy access to both shopping and the nearby duty-free complex at Danok. Known for its comfortable accommodations and onsite dining, the hotel attracts various travelers. Additionally, it features amenities that cater to both leisure and corporate guests.

Location

Hotel Grand Crystal is strategically located within Alor Setar, making it accessible from all parts of the Peninsula. It is near shopping venues and cultural attractions, including the Zahir Mosque and Kedah State Art Gallery. Guests can take advantage of free parking, while transport options include taxis and local transit services.

Rooms

Each room at Hotel Grand Crystal offers pool views, air conditioning, and free WiFi. Accommodations include twin rooms and suites, all of which are equipped with satellite TV and essential amenities. Guests can enjoy private bathrooms fitted with bathtubs and hairdryers. The elegantly designed rooms provide a relaxed environment for an enjoyable stay.

Eat & Drink

Putra Coffee House serves a diverse range of Malaysian delicacies and continental dishes for breakfast, lunch, and dinner. The restaurant offers an Ala Carte menu and daily buffets, ensuring a variety of dining choices. Additionally, the onsite cocktail lounge provides a comfortable atmosphere for guests to unwind with drinks and engage in casual conversations.

Leisure & Business

The hotel features an outdoor swimming pool and a shared lounge for relaxation. Function halls are available for corporate meetings and private dinners, making it a convenient choice for business travelers. Additional facilities include free parking, a 24-hour front desk, and a conference room, all aimed at enhancing the guest experience.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Twin Room

Max:

2 persons

14 m²

Bed options:

2 Single beds

Shower

Bathtub

room details

Check Prices

Junior Suite

Max:

2 persons

40 m²

Bed options:

1 King Size Bed

Shower

Bathtub

room details

Check Prices

Deluxe King Room

Max:

2 persons

14 m²

Bed options:

1 King Size Bed

Shower

Bathtub

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Alor Setar2300 ft

Airports

Penang International (PEN) 72.6 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious and Comfortable

The rooms were surprisingly spacious and clean, featuring comfortable beds and adequate amenities like a fridge and kettle. I really appreciated the large desk space available for work as well as cozy reading chairs to relax after a long day.

Robert123. USA, 2024-07-15Read full review on

Breakfast Delight

While the breakfast options were somewhat simple, I enjoyed the complimentary meal as it provided a convenient start to my day. Plus, there are wonderful local food courts nearby, like China Town, which makes dining a breeze!

Charles456. Canada, 2024-09-28Read full review on

Needs Attention, But Spacious

The bathroom was quite spacious, which I loved, although it could use some renovations. The bathtub was large, making it a nice place to unwind after exploring. A little more cleaning attention would definitely enhance the experience.

Edward789. UK, 2024-10-10Read full review on

Great Connectivity

I was pleased with the Wi-Fi connectivity in my room. It allowed me to easily stay connected and share my travel experiences without any glitches. That was a huge plus during my stay!

Benjamin321. Australia, 2024-11-25Read full review on

What’s included

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Baggage storage

Guest Parking

Electric kettle

Services

Room service
Laundry
Dry cleaning

Dining

Restaurant

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Spa & Leisure

Outdoor swimming pool

Room features

Air conditioning
Mini-bar
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Parquet floor

Location

40 Jalan Kampung Perak, Alor Setar, Malaysia

Map view

40 Jalan Kampung Perak, Alor Setar, Malaysia

City landmarks

Darul Aman Highway

Menara Alor Star

1.5 mi

Museums

Rumah Merdeka

4600 ft

Padang Court

Balai Nobat

1.3 mi

Mosque

Zahir Mosque

1.3 mi

Shopping Area

Aman Central

1.4 mi

Store

AEON Big Alor Setar

2700 ft

Taman Pesisiran Tanjung Chali

Wan Mat Saman Canal

3200 ft

Museums

Kedah State Museum

1.4 mi

Lot 99 Lebuhraya Darul Aman

Alor Setar Tower

1.5 mi

Shopping Area

Sentosa Plaza

1.0 mi

Bandar Alor Setar

The Big Clock Tower

1.5 mi

Museums

Rumah Kelahiran Mahathir

1.9 mi

Museums

Kedah Royal Museum

1.5 mi

Medan Bandar

The Sultan Abdul Halim Mu'adzam Shah Gallery

1.5 mi

Gallery

Kedah State Art Gallery

1.4 mi

San Sheng Charity and Culture Association Centre

1.4 mi

Jln Sultan Muhammad Jiwa

The Big Clock Building

1.3 mi

Jalan Tengku Habsah

Wat Nikrodharam

1.9 mi

Bandar Alor Setar

Tugu Pahlawan

1.8 mi

Museums

The Royal Museum

1.4 mi

6 Jalan Pekan China

Menara Tanjung Chali

1.7 mi

Mosque

Masjid Al-Bukhary

1.8 mi

Bandar Alor Setar

Rumah Tok Su

2.2 mi

Museums

Rumah Seri Banai

2.2 mi

Jalan Langgar

Al-Bukhary Mosque

2.5 mi

Parks

Taman Jubli Emas

2.8 mi

Unnamed Road

Blue Lagoon

3.1 mi

Nearby

Jln Sultan Muhammad Jiwa

Balai Besar

1700 ft

Restaurants

Manzur Capati

1500 ft

1 Gerai No. Jalan Nagore

Reviews and Ratings

Feedback from previous guests about their experience.

58%

liked the hotel and would stay again

5.8/10

Guest rating

Rooms

6.2

Location

7.2

Service

6.0

Dining

5.0

William

United States of America, January 2025

5.4/10

I recently stayed at this hotel and found it to be a mixed experience. The rooms were spacious, but they definitely showed their age with issues like a broken lamp and leaking water. While the service staff was attentive and friendly, the overall hygiene felt a bit lacking. The location was decent, with a shopping mall nearby, but I wish the hotel had been more comfortable for the price I paid.

Rooms

5.0

The rooms were quite spacious but suffered from a lack of maintenance, with old carpets and malfunctioning air conditioning.

Service

6.0

The staff was friendly and attentive but seemed a bit untrained and overall hygiene was a concern.

Location

7.0

The hotel is close to a large shopping mall, which was convenient for food and shopping, but the surrounding area isn’t particularly interesting.

Dining

5.0

Breakfast was not included in my stay, and I thought it was a bit pricey at RM50.

Facilities

5.0

Facilities were adequate, but the aging look of the hotel made it feel less appealing.

Ronnie

United States of America, January 2025

5.6/10

I had an interesting stay at the hotel. The rooms were quite spacious and offered some nice amenities like an LCD TV and a bathtub, which I appreciated. However, the condition of the place felt a bit rundown, and the service could definitely use some improvement as the front desk staff weren't very welcoming. The location is convenient, with easy access to nearby dining options and historical sites, but I did encounter some unpleasant odors in the bathroom.

Rooms

6.0

The room was large and had some decent amenities, but it was in poor condition overall.

Service

5.0

Service was a mixed bag; while some staff were polite, the front desk lacked courtesy and consideration.

Location

8.0

The hotel is strategically located near eateries and iconic landmarks, making it easy to explore the area.

Dining

5.0

Dining options were limited, with breakfast starting late and having very few selections.

Facilities

5.0

The overall facilities seemed to lack maintenance and weren't up to par with what I expected.

Ruth

United States of America, December 2024

6.0/10

I had a rather mixed experience at this hotel. While the spacious rooms were comfortable and well-appointed, the service left a lot to be desired, as I encountered some staff members who weren't particularly polite. On the positive side, its proximity to a great hawker center with delicious food at reasonable prices was a highlight, though I felt a bit uneasy walking around the secluded area at night. Overall, it was a good stay for the value, but some improvements in service and safety would make it better.

Rooms

8.0

The rooms were quite spacious and comfortable, featuring well-appointed amenities that made my stay enjoyable.

Service

5.0

I found the service inconsistent; while some staff were helpful, there were a few that didn't seem very polite or considerate, especially at the front desk.

Location

7.0

The hotel is situated in a secluded area, which felt a bit dark and unsafe for solo walks. However, it's conveniently close to Aman Central and the fantastic hawker center nearby.

Dining

5.0

I wasn't impressed with the dining options; my lunch took longer than expected to be ready, and there weren't many choices available.

Facilities

6.0

While I didn't use many of the facilities, the general maintenance looked decent.

Richard

United States of America, December 2024

5.8/10

I recently stayed at this hotel, and while it had some positive aspects like spacious rooms and a helpful staff, there were a few areas that could use improvement. The dining options were quite limited and didn't meet my expectations. The location is a bit secluded which made me feel uneasy when walking around at night. Overall, it's a decent place, but not without its drawbacks.

Rooms

6.0

The rooms were spacious, but I noticed some old furniture and a bit of a smell that wasn't pleasant.

Service

7.0

The staff members were very helpful and always greeted me with a smile. However, they could benefit from being a bit quicker at the front desk.

Location

5.0

The hotel is in a secluded area, which was concerning for safety, especially at night. It's not too far from central Alor Setar, but it felt isolated from the main road.

Dining

5.0

The dining experience was disappointing; it was limited in options and quality. Breakfast started late and offered only a couple of choices.

Facilities

5.0

The hotel has some basic amenities, but there seemed to be a lack of cleanliness in common areas.

Franklin

United States of America, September 2024

6.2/10

I found the hotel to have a decent location, close to Alor Setar Tower and a great hawker center with affordable food. The rooms were equipped with essential amenities, but they did feel a bit gloomy and could use some updates. The service was polite and did their best amidst some challenges, yet the dining experience left a lot to be desired. Overall, it was a fair stay, but both the room ambiance and breakfast could use improvements.

Rooms

6.0

The room was okay and had a decent setup with an LCD TV, cable channels, and a bathtub, but it felt gloomy and could benefit from some refreshing updates.

Service

7.0

Service was friendly and courteous, especially the reception staff who managed to stay calm while handling various complaints.

Location

9.0

The location is really good, situated in the center of town and close to shopping complexes, dining options, and local attractions like Masjid Zahir.

Dining

5.0

Dining was quite disappointing; the breakfast offerings were limited and the overall quality was not good. It seemed underwhelming compared to what I expected.

Facilities

5.0

Facilities were basic and didn’t particularly stand out, but they served their purpose.