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Hotel Grand Crystal Alor Setar, Alor Setar

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From26US$ /night
Check-in
18May2025Select date
Check-out
19May2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

40 Jalan Kampung Perak, Alor Setar, Malaysia

Hotel Grand Crystal is a 3-star modern colonial style hotel situated in the business district of Alor Setar. It features an outdoor swimming pool and offers various on-site dining options including Putra Coffee House. Guests can enjoy free parking and easy access to local shopping options.

Rooms & Amenities

Each accommodation at Hotel Grand Crystal includes air conditioning, satellite TV, and free WiFi. Guests can choose from multiple room types, including suites with a minibar and seating areas for relaxation. Many rooms offer pool views.

Dining Options

Dining options at the hotel include Putra Coffee House, serving a variety of Malaysian delicacies and continental dishes throughout the day. The casual ambience of the restaurant provides a conducive environment for enjoyable meals. Guests can also unwind at the on-site cocktail lounge.

Services & Facilities

Hotel Grand Crystal offers convenient services such as room service, laundry, and a 24-hour front desk. The available function halls are in great demand for events and meetings. Guests arriving in their own vehicles can enjoy free parking at the property.

Location & Local Attractions

The hotel is well-connected by multiple bus stations, including Terminal 1 Tempatan and Hentian Bas Pekan Rabu, providing easy access to Alor Setar. Nearby local attractions include Balai Besar, Menara Alor Star, and Kedah Royal Museum, enhancing the overall experience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Twin Room
Max:
2 persons
14 m² 
Bed options:
2 Single beds
Shower
Bathtub
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Junior Suite
Max:
2 persons
40 m² 
Bed options:
1 King Size Bed
Shower
Bathtub
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Deluxe King Room
Max:
2 persons
14 m² 
Bed options:
1 King Size Bed
Shower
Bathtub
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Getting around

A list of all available modes of transport

City Center
Alor Setar2300 ft
Airports
Penang International (PEN) 72.6 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Baggage storage

Guest Parking

  • Electric kettle

Services

  • Room service
  • Laundry
  • Dry cleaning

Dining

  • Restaurant

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs

Spa & Leisure

  • Outdoor swimming pool

Room features

  • Air conditioning
  • Mini-bar
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Parquet floor
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Location

40 Jalan Kampung Perak, Alor Setar, Malaysia
Map view
40 Jalan Kampung Perak, Alor Setar, Malaysia
Nearby
Jln Sultan Muhammad Jiwa
Balai Besar
1700 ft
Restaurants
Manzur Capati
1500 ft
1 Gerai No. Jalan Nagore

Reviews and Ratings

Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
5.8/10
Guest rating
Rooms
6.2
Location
7.2
Service
6.0
Dining
5.0
Guest reviews
5.8/10
based on 6 reviews
7.2
7.2/10 based on 409 reviews
William
United States of America, January  2025
5.4/10

I recently stayed at this hotel and found it to be a mixed experience. The rooms were spacious, but they definitely showed their age with issues like a broken lamp and leaking water. While the service staff was attentive and friendly, the overall hygiene felt a bit lacking. The location was decent, with a shopping mall nearby, but I wish the hotel had been more comfortable for the price I paid.

Rooms
5.0
The rooms were quite spacious but suffered from a lack of maintenance, with old carpets and malfunctioning air conditioning.
Service
6.0
The staff was friendly and attentive but seemed a bit untrained and overall hygiene was a concern.
Location
7.0
The hotel is close to a large shopping mall, which was convenient for food and shopping, but the surrounding area isn’t particularly interesting.
Dining
5.0
Breakfast was not included in my stay, and I thought it was a bit pricey at RM50.
Facilities
5.0
Facilities were adequate, but the aging look of the hotel made it feel less appealing.
Ronnie
United States of America, January  2025
5.6/10

I had an interesting stay at the hotel. The rooms were quite spacious and offered some nice amenities like an LCD TV and a bathtub, which I appreciated. However, the condition of the place felt a bit rundown, and the service could definitely use some improvement as the front desk staff weren't very welcoming. The location is convenient, with easy access to nearby dining options and historical sites, but I did encounter some unpleasant odors in the bathroom.

Rooms
6.0
The room was large and had some decent amenities, but it was in poor condition overall.
Service
5.0
Service was a mixed bag; while some staff were polite, the front desk lacked courtesy and consideration.
Location
8.0
The hotel is strategically located near eateries and iconic landmarks, making it easy to explore the area.
Dining
5.0
Dining options were limited, with breakfast starting late and having very few selections.
Facilities
5.0
The overall facilities seemed to lack maintenance and weren't up to par with what I expected.
Ruth
United States of America, December  2024
6.0/10

I had a rather mixed experience at this hotel. While the spacious rooms were comfortable and well-appointed, the service left a lot to be desired, as I encountered some staff members who weren't particularly polite. On the positive side, its proximity to a great hawker center with delicious food at reasonable prices was a highlight, though I felt a bit uneasy walking around the secluded area at night. Overall, it was a good stay for the value, but some improvements in service and safety would make it better.

Rooms
8.0
The rooms were quite spacious and comfortable, featuring well-appointed amenities that made my stay enjoyable.
Service
5.0
I found the service inconsistent; while some staff were helpful, there were a few that didn't seem very polite or considerate, especially at the front desk.
Location
7.0
The hotel is situated in a secluded area, which felt a bit dark and unsafe for solo walks. However, it's conveniently close to Aman Central and the fantastic hawker center nearby.
Dining
5.0
I wasn't impressed with the dining options; my lunch took longer than expected to be ready, and there weren't many choices available.
Facilities
6.0
While I didn't use many of the facilities, the general maintenance looked decent.
Richard
United States of America, December  2024
5.8/10

I recently stayed at this hotel, and while it had some positive aspects like spacious rooms and a helpful staff, there were a few areas that could use improvement. The dining options were quite limited and didn't meet my expectations. The location is a bit secluded which made me feel uneasy when walking around at night. Overall, it's a decent place, but not without its drawbacks.

Rooms
6.0
The rooms were spacious, but I noticed some old furniture and a bit of a smell that wasn't pleasant.
Service
7.0
The staff members were very helpful and always greeted me with a smile. However, they could benefit from being a bit quicker at the front desk.
Location
5.0
The hotel is in a secluded area, which was concerning for safety, especially at night. It's not too far from central Alor Setar, but it felt isolated from the main road.
Dining
5.0
The dining experience was disappointing; it was limited in options and quality. Breakfast started late and offered only a couple of choices.
Facilities
5.0
The hotel has some basic amenities, but there seemed to be a lack of cleanliness in common areas.
Franklin
United States of America, September  2024
6.2/10

I found the hotel to have a decent location, close to Alor Setar Tower and a great hawker center with affordable food. The rooms were equipped with essential amenities, but they did feel a bit gloomy and could use some updates. The service was polite and did their best amidst some challenges, yet the dining experience left a lot to be desired. Overall, it was a fair stay, but both the room ambiance and breakfast could use improvements.

Rooms
6.0
The room was okay and had a decent setup with an LCD TV, cable channels, and a bathtub, but it felt gloomy and could benefit from some refreshing updates.
Service
7.0
Service was friendly and courteous, especially the reception staff who managed to stay calm while handling various complaints.
Location
9.0
The location is really good, situated in the center of town and close to shopping complexes, dining options, and local attractions like Masjid Zahir.
Dining
5.0
Dining was quite disappointing; the breakfast offerings were limited and the overall quality was not good. It seemed underwhelming compared to what I expected.
Facilities
5.0
Facilities were basic and didn’t particularly stand out, but they served their purpose.
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Rooms and Guests2 Guests, 1 Room